Scope & Limitations

Purpose

This document describes the boundaries of Mor's services and the inherent limitations of aggregating, ranking, and presenting third-party information at scale. It is designed to help you set appropriate expectations and use Mor responsibly.

Definitions

• Mor: Mor Labs, Inc.'s applications, websites, and related services that surface and organize information from third-party sources.
• Source / Publisher: A third party that creates and publishes the underlying content (e.g., a news outlet or website).
• Content: Articles, headlines, snippets, metadata, links, summaries, labels, or other materials surfaced through Mor.
• Personalization: Adjusting what you see based on signals such as your interactions, preferences, and contextual factors.
• AI-assisted content: Content that is generated or materially transformed using automated systems (including summarization, classification, labeling, clustering, or rewriting). Mor labels content that was generated or substantially modified by AI systems.

What Mor Does

Mor helps you make sense of what is happening by aggregating and organizing content from third-party sources. Core functions include:

• Surfacing content based on relevance signals (including personalization and non-personalized factors such as recency and grouping).
• Providing context through organization, clustering, and presentation (for example: grouping related coverage).
• Presenting multiple sources where available to reduce over-reliance on a single publisher.
• Disclosing AI involvement by labeling content that was generated or substantially modified by AI systems.

What Mor Does Not Guarantee

Mor does not guarantee:

Accuracy, verification, or truth

Mor surfaces third-party content. We do not independently verify every claim made by sources, and we do not guarantee that surfaced content is correct, complete, or up to date. The original publisher remains responsible for its reporting, corrections, and editorial decisions.

Completeness of coverage

Mor does not cover every event or viewpoint. Coverage depends on our indexed sources, their publishing choices, and technical factors (including feed availability and indexing). Some stories may be missing, delayed, or under-represented.

Real-time delivery

There is inherent latency in aggregation. Breaking news, corrections, retractions, and updates may take time to appear or propagate. For time-critical decisions, consult primary sources directly.

Absence of bias

Bias can exist in source selection, editorial framing by publishers, and system behavior (including ranking and personalization). While we design for breadth and reduce over-concentration where possible, we do not claim to eliminate all bias.

Perfect moderation or enforcement

Our moderation and enforcement systems are not perfect. Content that violates our policies may not be detected, and compliant content may be incorrectly restricted or flagged. We rely on user reports and continuous improvement.

Suitability for consequential decisions

Mor is not a substitute for professional advice or authoritative guidance. Do not rely on Mor as the sole basis for legal, medical, financial, safety, emergency, or other high-stakes decisions. Verify through primary and/or multiple independent sources.

Personalization and Ranking Limitations

Personalization improves relevance but introduces tradeoffs:

• Filter-bubble risk: Personalization may reduce exposure to dissenting viewpoints or niche sources.
• Ranking is not “importance”: Items surfaced first are not guaranteed to be the most accurate, complete, or consequential—only those estimated to be most relevant given available signals.
• Signal quality varies: Personalization depends on imperfect signals and may misinterpret intent (for example: curiosity vs endorsement).
• Model and configuration changes: Ranking behavior may change as we improve systems, add sources, update models, or adjust policies.

AI-Assisted Content Limitations

When Mor labels content as AI-assisted, it may still contain errors. Common limitations include:

• Omissions: Summaries may omit qualifiers, minority viewpoints, or context that affects interpretation.
• Entity or attribution errors: Systems may confuse people, organizations, locations, timelines, or who said/did what.
• Temporal errors: Older information may be presented alongside newer reporting in ways that can be misread as current.
• Classification and framing errors: Systems may misclassify topics, sentiment, or the central “point” of a story.
• Difficulty with satire or ambiguity: Systems can perform poorly on sarcasm, satire, coded language, or highly context-dependent claims.
• Behavior may change over time: AI models and prompts evolve, and outputs may differ across versions.

Third-Party Content and Links

Mor provides access to third-party content. As a result:

• Content may be paywalled, removed, updated, or retracted by publishers at any time.
• Links may break or redirect.
• The third-party site's terms, policies, and practices govern your use of their content.

Reporting, Corrections, and Appeals

If you believe content on Mor is inaccurate, misleading, harmful, or policy-violating, you can report it through our reporting systems. We may review and take actions such as removal, restriction, labeling, or ranking adjustments where appropriate.

Significant corrections or policy changes may be reflected in our changelog. If you believe an enforcement action affecting you was incorrect, you may submit an appeal through our appeals process.